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Frequently asked questions
How long does delivery take?
Orders are dispatched within 24 hours and usually arrive in 2-4 working days.
Can I pay cash on delivery?
Yes. Pay in cash when the rider hands over your parcel — no advance payment needed.
What if the product is damaged or not as described?
Contact us within 7 days of delivery and we will arrange a replacement or refund.
How can I track my order?
Use the Track Order page with your order number or phone number, or message us on WhatsApp.